The Jabra Link 265 gives you an effective way to train your agents. The USB Y-training cable connects two Jabra Quick Disconnect (QD) headsets to one PC, so supervisors can either join their agents' conversations or stay muted and listen.Join the call. The Jabra Link 265 is simple to connect, program and use, including convenient inline call controls, such as answer/end calls, adjust volume and mute the microphone. Soft button controls light up when in use and can be programmed for individual preferences for effective call management.